We all know that we live in a tech-driven world these days. Heck, our smoke alarms are synced up to our phones. I think as someone who is reasonably savvy with the digital world, having dedicated the last 8 years of my life to building my career in online marketing, its something that I certainly take for granted.
Last week I was invited along to the Digital Drop Ins hosted by the Post Office Broadband and Google Digital Garage. The Digital Drop Ins have been created to boost digital confidence.
I went not really knowing what to expect, but it was a completely eye-opening experience.
So, the drop-ins are made up of pre-booked appointments but also there were plenty of people popping in too. They were hosted in a cosy nook of the library and are completely laid back! There was tea and biscuits (yes I helped myself to them!) and a great table layout that meant everyone could chat to one another and listen into queries or talk amongst each other.
I cannot tell you how amazing it felt to be part of this day. I know it may sound a little over the top, but I am so glad these events are happening.
I hear it from my grandparents all the time, “Oh I don’t know how to do that” or “Thats too much for me to understand” and its horrible to think how overwhelming the digital era must be for them.
It was amazing to see so many people coming along to boost their digital confidence and leaving with the answers they needed. We helped a woman in her 70s learn to Skype her husband as she was about to jet off to Cambodia, we helped a woman who has a passion for taking far too many photos (she was a girl after my own heart) clear up her storage space.
The queries ranged from very basic desktop use, to installing security measure to protect their families.
It was so rewarding to see everyone come with their queries, make a big fuss over Elin (who absolutely LOVED all of the attention!) and leave genuinely feeling more confident with tech.
Stereotypically when we think of generations that wouldn’t be digitally confident, we think of 60+, but whenever I meet up with my 19-year-old brother he ALWAYS has a question over iTunes or Instagram or Facebook.
Its never really occoured to me that if people don’t feel confident within the digital space, there isn’t really anywhere they can go to learn. This is why the Digital Drop Ins are SO important. Can you tell I am really excited by them?
*Thanks to Post Office Broadband for inviting me along to the event and for commissioning this post. As always, all thoughts and opinions are our own.